F E AT U RE Some of Interem Indias senior managers, from left: Asit Bhatnagar, National Manager Key accounts and pricing; Gauranga Chattopadhyay, GM, NCR region; Peggy Bhohi, National Manager Relocation services and Expat Liaison; Rahul Pillai, CEO, Interem Group; John Chacko, Vice President, New Business Initiatives; Vikas Chopra, Regional Manager Corporate Sales outsourcing and technology that were not on the scene 10 years ago. He believes that infrastructure, e-commerce and technology, financial services, retail and healthcare are the prominent industries set to grow in the near future. A CHANGING MARKET Government initiatives have boosted the Indian economy by 65 rankings in the last four years in the World Banks Ease of Doing Business index With a heavily populated city, many opportunities for international and domestic business and the operating pressures of a busy environment, New Delhi is no place for the faint-hearted to run an international company. Payal Singh, country director at AGS Four Winds India, says a large presence of Japanese and Korean companies in India means the opportunity of handling more enquiries from these communities. As well as the increasing demands from customers, Payal notes that China, Singapore and Hong Kong are the most populated lanes for moving traffic in Asia for AGS. At Star Worldwide, Aulina Mithal Sood says: Traditionally, the US, UK and Germany were in the majority in terms of both origin and destination. In more recent years, we see many moves within the Asia continent; (to Star Worldwide moving one of many items it handles every year 82 FF293 OctNov19 pp74-87 City on the Move New Delhi.indd 82 and from) other countries in Europe such as Switzerland, France and The Netherlands and to South America. Mithals Internationals largest market is the United States, followed by European countries including the UK, Switzerland, France, The Netherlands and Germany. While most global contracts (corporate and diplomatic) are decided and controlled from these countries, lesser international moving business is decided locally in India, says Arjun Mithal. In Asia, most of the traffic is from Hong Kong, China and Singapore. There are several Japanese and Korean companies in India now, but they have more DSP (destination service provider) requirements than moving. Fellow Affiliate Globe Moving servse sectors such as IT, fast moving consumer goods (FMCG), manufacturing and diplomatic shipments. However, in recent times, our focus has been to widen our customer base and scope of activities for these customers, Ajit Venkatesh adds. International moves into and out of India have been consistent over the years for Globe and are mainly linked to the US, UK, Germany, South Korea and the UAE. Venkatesh notes that, recently, the number of expats has dropped sharply, while the number of Asian expats is increasing. Clintus Network, meanwhile, reports moving more clients of Indian origin and younger people. With its customer base spanning corporates to private individuals, fine arts, diplomatic, international partners and relocation management companies, P.M. Relocations has also noticed a changing environment. CEO Bhargava says: Earlier on, our main sources of business were from the corporates in the telecommunications and banking space. Whereas now, we can see that our larger business portions are from business generated from new age start-ups and e-commerce companies. While the corporate moving market continues to be important to FIDI Affiliates, Star Worldwides Mithal Sood is cautious. International moves are important to WWW. F I D I . OR G 18/09/2019 13:17