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www.fidi.org August / September 2019 No.292 BEAR MILES Fred, FIDIs travelling bear, makes it back to Brussels after disappearing for almost a decade Human side of moving Risky business Oh, Vienna How your customers feelings will change the relocation market Insuring against the pitfalls of the international moving business Affiliates discuss working in one of the worlds most beautiful cities PLUS: INDUSTRY NEWS FF292 AugSep19 pp01 Cover.indd 1 PRESIDENT S COLUMN FIDI NEWS PEOPLE MOVES LIGHTER SIDE OF MOVING 15/07/2019 14:28