F E AT U RE r KATSUMASA ISHIYAMA, ASSISTANT GENERAL MANAGER AT NIPPON EXPRESS Nippon Expresss optimism is based on the conviction that global business will become more and more important for most industries in Japan Nippon Expresss oces Nippon Express, established in 1937, and a provider of land, sea and air transport services, has a similar business mix. Business levels have remained about the same in recent times. That said, Ishiyama has noticed shifts over the last four years. Our leading customers are related to the automotive industry; theyve become more interested in quality of service. China (PR) unsurprisingly is an emerging market of growing interest, while relatively 74 FF291JunJul19 pp70-79 Regional Focus Japan.indd 74 A Nippon Express mover in action promising ones to watch include Myanmar and Vietnam. Longevity and size give the company a reach thats helped it ride out assorted catastrophes the worlds largest global logistics network with a presence in more than 700 locations. Much of its competitive edge derives from investment in sophisticated IT systems and staff education, such as moving planner training, operation training, and e-learning for compliance. WWW. F I D I . OR G 10/05/2019 16:53