F ID I N E WS STUDENTS GET HANDS-ON EXPERIENCE WITH EiM The FIDI Academy EiM students who met in Jacksonville, Florida, at Suddaths premises gave the event a glowing review. Chantal Fera, FIDI Academy Manager, gives a round-up of events CHANTAL FERA, FIDI ACADEMY MANAGER A big thank you to Daniel Lawrence and histeam from Suddath International, Steve Lewis of Voerman International Den Haag, Kim Ngoc of Saigon Van International Relocations, and Warwick Woodley of Asian Express International Movers Ltd., for a successful EiM seminar that welcomed 26 students from allcontinents. According to the participants, the programme highlights were: the seaport visit; the dynamics andenthusiasm of the group; the hands-on packingvisit at Suddaths premises; and the team of trainers who gave in-depth knowledge about the moving industry with passion and enthusiasm. The case studies, the practical exercises and the role playshelped them understand all aspects of the moving process. The EiM seminar is the perfect place to reward your firms best performers. FIDI seminars are the best learning option and the ideal networking opportunity to start buildingbusiness relations with your FIDI peers. Key seminar highlights include: l Full scope on international moving business for sales and operation staff, and managers l Exchange of industry best practices l Intensive networking with international FIDI/Harmony moving and relocation companies l Case studies l Role plays l Field visits to airport, sea terminals and freight forwarding agents l Practical exercises, such as packing and pre-move surveys, at a clients residence or similar environment The next EiM sessions will take place on: l 27 Oct-2 Nov 2019 in Seoul, South Korea l 1-7 December 2019 in Prague, Czech Republic For more information, contact Academy@fidi.org Students pictured during the seaport visit part of the EiM seminar in Jacksonville, Florida 14 FF291JunJul19 pp14-15 FIDI News.indd 14 WWW. F I D I . OR G 10/05/2019 15:19